LIFELINES: A Proactive Approach to Supporting First Responders
No one should bear the weight of the job alone
First responders give everything to support others. Their support should be constant, not crisis-based. The LIFELINES Program builds true community—where no one feels alone.
“…building a true community culture goes beyond teamwork—it creates belonging and support. This approach feels important for pre-crisis care in first responder organizations.” Mark Schouten, ACP Paramedic Superintendent, Brant Brantford Paramedic Services
Infrastructure and Capacity
If you want to be proactive about retention, sick leave, leadership fatigue, cultural erosion, or post-incident fallout, the LIFELINES Program is a stone you will not want to leave unturned.
Many first responder organizations already have psychologists, chaplains, and peer support teams – and these resources are vital. However, they are typically activated only after stress has accumulated or critical incidents have occurred. The pre-crisis support fostered by community building meets members upstream, where everyday trust and connection prevent issues from escalating.
The LIFELINES Program
- Strengthens how team members relate, communicate, and support one another under everyday pressure.
- Builds everyday trust and collaboration – so teams are supported before professional interventions are needed.
How many members will you train in pre-crisis support this quarter?
Take a Closer Look at LIFELINES
This page only scratches the surface of what the LIFELINES Program delivers. Schedule a 15-minute Zoom conversation to explore its full impact. Contact Lori today.
Photo by Jonnica Hill on Unsplash