LIFELINES: A Proactive Approach to Supporting First Responders
First responders face tremendous challenges, yet support is often reactive, provided only after a crisis occurs. Our LIFELINES Program introduces a pre-crisis approach – creating a robust support group that fosters stronger connections, trust, and camaraderie and reduces feelings of isolation.
LIFELINES isn’t just another training program. It’s a live, interactive experience designed to build the foundations of trust, connection, and resilience — the kind of support first responders need before a crisis hits.
Where most continuing education focuses on technical knowledge, LIFELINES builds relational strength and psychological well-being, essential for team performance, mental health, and retention.
Addressing the fourth of the Five Quintuple Aims for improving healthcare, Provider Well-being, LIFELINES provides support for First Responders, who spend their days caring for others.
Sessions are Delivered Live on Zoom in 2 Formats:
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- Immersive: two 5-hour sessions
- Steady: five 2-hour sessions
Click here for Upcoming Dates
Cost
We’re offering this program at no charge until the end of 2025, as we are conducting a Pilot Study. Pricing will come into effect in January 2026. Reserve your space now!
Click Here to see the Calendar of Upcoming Dates
Continuing Education Units (CEUs)
EMTs in New Jersey, Pennsylvania, Connecticut, Virginia, Maryland, Maine, and South Dakota receive 10 CEUs upon completion. We are in the process of seeking CEU approval for the course in other areas.
The Program Also Provides:
- Tools and Frameworks to facilitate the continuation of regular gatherings and onboarding when new members join the organization.
- Ongoing support will be provided for one year following the program’s conclusion.
- A Community Leadership Certificate awarded by Kalliergo Community Building for active participation.
- A Course Workbook with additional readings and resources.
- The book, Sounding the Drum: Community Building in the Digital Age.
“Lori Gosselin’s First Responders Community Building Program is a game-changer. Her deep understanding of connection and communication has created a space where first responders can truly support one another. Lori brings a rare blend of empathy, insight, and practical tools that foster genuine trust and resilience within teams. This program is more than training—it’s a path to stronger, healthier communities.” – James Campbell, Chief, Phillipsburg Emergency Squad
See more LIFELINES Program feedback here.
Let’s Talk
In a 20-minute Zoom meeting, I can walk you through the LIFELINES Program, explain how and why it works, share data, and answer your questions!
Contact me to schedule a meeting.
Photo by Jonnica Hill on Unsplash