Provider Well-Being is Crucial
Are you familiar with The Quintuple Aim for Healthcare Improvement? This article focuses on the 4th of the 5 aims: Provider well-being.
A Little Background
In 2007, the push to optimize healthcare systems led to the introduction of “The Triple Aim,” which focused on population health, per capita costs, and the experience of care.
Seven years later, a fourth aim was added: provider well-being, recognizing that their well-being is crucial for delivering high-quality care. It recognized the importance of supporting those who help us while we confront some of life’s toughest challenges.
The time to prioritize the Provider’s well-being has arrived.
“As healthcare professionals (and patients, ourselves) we know that happy and engaged providers offer better care and instill a sense of trust.” https://www.healthleadersmedia.com/nursing/it-time-quadruple-aim
But How Do You Tend to the Provider’s Well-being?
The most significant support for Providers comes from mutual care, love, respect, and camaraderie with their peers. While many organizations offer Peer Support, a great start, we need to augment First Responder support by incorporating group-level peer support. We can do this through Community building.
Community Building Can Achieve This
At the heart of every individual lies a profound desire to belong, to be seen, heard, and valued for who we truly are. This is no less true for First Responders, who often erect strong walls to protect themselves while navigating demanding roles. Being part of a Community completely transforms that experience.
From personal experience, I can tell you that the love of a Community is unsurpassed. There’s no softer place to land than a Community; no more accepting ear to be found than within a Community; and no greater source of comfort. In a Community, you never feel isolated because you know you’re not alone. You can lower your defenses, confident that you will find understanding in the eyes of those around you.
This Level of Community Is So Uncommon it Seems Unattainable
To be embraced for who you truly are, to feel accepted, valued, loved, seen, and heard, and to experience a genuine sense of belonging, is the essence of a true Community, and it is attainable.
Community supports Provider well-being in a way nothing else can. It completes the First Responder support system. Who needs this support more than those who are present to care for us during the lowest moments of our lives?
This level of Community is attainable when you know how to cultivate it. Our Support for First Responder Program equips participants with the skills to build it.
Photo by Ian Taylor on Unsplash